Please visit the contact us page and use our contact form to provide details including your order and our team will reply to you within 48 hours.


  • Merchandise that has been used or altered may not be accepted for return or exchange.

  • Original packaging must be kept to gain any refunds/replacements


  • Please allow 48 hours after we have received your item to investigate the fault

  • If deemed faulty, we will offer you store credit to place a new order through our site.

  • If an item is found not to be faulty, it will be returned to you via Royal Mail 2nd class tracked service and will not be eligible for a refund or replacement.

  • If found faulty within 20 days of purchase date, you are entitled to either a store credit or refund.

  • If found faulty after 20 days but within our 60 day warranty, you will either be offered a repair or store credit.